Centra Health - Lynchburg, VA

Corporate Director, Quality & PAtient Safety

Job Summary

Corporate Director, Quality & Patient Safety

We are looking for a registered nurse to oversee the Quality and Patient Safety department for Centra Health. This will include four hospital locations, along with many other facilities around the greater Lynchburg, Virginia area.

You will need to have your Bachelor’s of Science in Nursing and your RN license for the state of Virginia. An ideal candidate will have their Master’s Degree in Healthcare Administration, Public Health, or Nursing Leadership.

Centra Health

Centra Health (Centra) is a regional nonprofit healthcare system based in Lynchburg, Virginia. With more than 8,100 employees, 500 employed providers and physicians, and a medical staff of nearly 800 providing care in 50 locations, Centra serves over 500,000 people as the dominant provider of critical medical services in central and southern Virginia. 

The system includes a long-term acute care hospital, a regional standalone emergency department, health and rehabilitation centers, a cancer center, a nursing school, residential and outpatient mental health facilities, home health and hospice programs, mammography centers, a sleep disorders center, and a center for wound care and hyperbaric medicine.

About the town

Lynchburg, VA

B-

Public Schools

B-

Housing

B

Good for Familes

B-

Jobs

B

Cost of Living

B+

Outdoor Activities

C

Crime & Safety

A

Nightlife

A

Diversity

B

Weather

B+

Health & Fitness

A

Commute

Leapfrog Hospital Safety Scores

Centra Lynchburg General Hospital

MeasureThe Hospital’s ScoreWorst Performing HospitalAvg. Performing HospitalBest Performing HospitalData SourceTime Period Covered
Dangerous object left in patient’s body What’s This?0.0410.3590.020.000CMS07/01/2017 – 06/30/2019
Air or gas bubble in the blood What’s This?0.0000.036.00040.000CMS07/01/2017 – 06/30/2019
Patient falls and injuries What’s This?1.3801.7780.420.000CMS07/01/2017 – 06/30/2019
Infection in the blood What’s This?1.0793.4200.810.0002021 Leapfrog Hospital Survey04/01/2019 – 12/31/2019 and 07/01/2020 – 9/30/2020
Infection in the urinary tract What’s This?1.8042.6440.750.0002021 Leapfrog Hospital Survey04/01/2019 – 12/31/2019 and 07/01/2020 – 9/30/2020
Surgical site infection after colon surgery What’s This?0.9202.8870.800.0002021 Leapfrog Hospital Survey04/01/2019 – 12/31/2019 and 07/01/2020 – 9/30/2020
MRSA Infection What’s This?0.8403.0550.840.0002021 Leapfrog Hospital Survey04/01/2019 – 12/31/2019 and 07/01/2020 – 9/30/2020
C. diff. Infection What’s This?0.6611.9490.540.0002021 Leapfrog Hospital Survey04/01/2019 – 12/31/2019 and 07/01/2020 – 9/30/2020
Death from treatable serious complications What’s This?202.63206.08159.6795.65CMS07/01/2018 – 12/31/2019
Harmful Events What’s This?0.983.351.000.60CMS07/01/2018 – 12/31/2019
      Dangerous bed sores What’s This? *0.768.800.580.04CMS07/01/2018 – 12/31/2019
      Collapsed lung What’s This? *0.260.480.230.12CMS07/01/2018 – 12/31/2019
      Falls causing broken hips What’s This? *0.110.160.090.07CMS07/01/2018 – 12/31/2019
      Blood Leakage What’s This? *2.795.582.541.26CMS07/01/2018 – 12/31/2019
      Kidney injury after surgery What’s This? *1.603.451.420.58CMS07/01/2018 – 12/31/2019
      Serious breathing problem What’s This? *3.5617.095.181.66CMS07/01/2018 – 12/31/2019
      Dangerous blood clot What’s This? *3.218.413.611.65CMS07/01/2018 – 12/31/2019
      Sepsis infection after surgery What’s This? *4.559.734.962.31CMS07/01/2018 – 12/31/2019
      Surgical wound splits open What’s This? *0.771.540.860.57CMS07/01/2018 – 12/31/2019
      Accidental cuts and tears What’s This? *1.263.971.210.37CMS07/01/2018 – 12/31/2019
* This measure is a part of the Harmful Events Composite and is not used for scoring.

Process measures include the management structures and procedures a hospital has in place to protect patients from errors, accidents, and injuries.

MeasureThe Hospital’s ScoreWorst Performing HospitalAvg. Performing HospitalBest Performing HospitalData SourceTime Period Covered
Doctors order medications through a computer What’s This?100585.771002021 Leapfrog Hospital Survey2021
Safe medication administration What’s This?100583.251002021 Leapfrog Hospital Survey2021
Specially trained doctors care for ICU patients What’s This?100562.821002021 Leapfrog Hospital Survey2021
Effective leadership to prevent errors What’s This?110.7746.15116.85120.002021 Leapfrog Hospital Survey2021
Staff work together to prevent errors What’s This?110.000.00116.49120.002021 Leapfrog Hospital Survey2021
Enough qualified nurses What’s This?100.0017.6598.16100.002021 Leapfrog Hospital Survey2021
Handwashing What’s This?1001574.361002021 Leapfrog Hospital Survey2021
Communication with nurses What’s This?917391.1098CMS01/01/2019 – 12/31/2019
Communication with doctors What’s This?918091.0098CMS01/01/2019 – 12/31/2019
Responsiveness of hospital staff What’s This?816084.3894CMS01/01/2019 – 12/31/2019
Communication about medicines What’s This?745377.6692CMS01/01/2019 – 12/31/2019
Communication about discharge What’s This?866786.5196CMS01/01/2019 – 12/31/2019

Hospital Leadership

MEET THE staff

Kristin King

Director, HR Talent Acquisition

Kim Price

Chief Nursing Officer

Robert Boesch, DNP, RN,
NEA-BC, CPHQ, CNML

Associate Chief Nursing Officer

Official job description

Corporate Director, Quality & Patient Safety

The Corporate Director of Quality and Patient Safety is responsible for overseeing Centra’s quality and patient safety program, the daily operations of Quality and Safety department, and promotion of safety culture, high reliability concepts, and performance excellence. They are responsible for the accurate, timely submission of CMS required quality reporting as well as reporting to other external agencies such as Leapfrog, Anthem QHIP, etc. The Director works collaboratively and in partnership with the medical staff, executive team, clinical and nursing leadership, and other stakeholders to ensure the highest levels of quality care, and patient safety. A key aspect of this role is to maintain active participation with our Patient Safety Organization, ensuring compliance to all requirements as demonstrated in our Patient Safety Evaluation System. The leader ensures compliance with our safety event response process including incident review, safety event investigations, reporting, and follow-up monitoring. Provides support and training for safety culture and quality improvement tools and techniques. This position supports the dissemination of accurate, meaningful quality and patient safety data across the enterprise to drive unit, division, and organization level performance. Facilitates and actively participates in process improvement activities to address performance gaps.

Qualifications/Education/Licensure:
Required: Bachelor’s degree in Nursing
Preferred: Master’s Degree in Healthcare Administration, Public Health, or Nursing Leadership
Hold a current, active license as a registered nurse in Virginia or hold a current multistate licensure privilege as a registered nurse.

When recruiting and retaining talent at Centra, our hiring needs are based on matching a candidates job qualifications with our job requirements and department needs without regard to race, color, age, religion or belief, national origin, disability status, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by the laws or regulations in the locations where we operate. Centra is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

COVID Vaccination Requirement
Consistent with long-standing practices requiring health care workers to be vaccinated against serious infectious diseases for the safety of patients and staff, Centra will require COVID-19 vaccinations for all new and current employees and those who work in Centra facilities as a condition of their employment. If hired to work at Centra, you will be required to provide proof of vaccination or be willing to receive the vaccination. Medical and religions exemptions may be requested.

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FAQ

Most frequent questions and answers

Yes. All of our open positions come with some sort of relocation allowance to help with the expenses of relocating. 

Yes. We will prep you for every interview you take. We know what our clients are looking for, so we will let you know what to expect and what experiences and accomplishments you should be sure to communicate to them in an interview.

Yes. If you connect us with another Infection Prevention professional that is interested in this position, and ultimately gets hired – we will send you a $500 referral bonus. 

Of course. We work to get you the highest possibly financial package – and communicate our progress throughout the process. We are financially incentivized to get you the most lucrative offer possible. 

Absolutely. We will review your resume before we submit it to the client to make sure it communicates everything it needs to.

First, everything we offer to our candidates is completely FREE. 

We operate as advisors and consultants for your Infection Prevention career. We’ve recruited in this industry for a long time and understand the profession as well as anyone.

If you decide you’d like us to represent you and apply for a position, the first thing our team will do is examine your resumé closely. We will fix up your resumé to ensure it communicates exactly what our client is looking for – demonstrating not only what you’ve been responsible for in previous Infection Prevention positions, but also how effective you’ve been in those roles. 

We have direct access to the hiring managers in the positions we search on which allows us to present your resumé directly to them, knowing exactly what they want to see in a candidate. We will keep you in the loop when this happens and what their initial feedback is. No more waiting in the dark hoping to hear back from HR.

Because of our relationships with the hiring manager, we have the ability to make a case for them to speak with you. It also allows us to get quick, honest feedback following each interview you have. And we will provide that feedback to you, good or bad.

In addition to preparing your resumé and presenting directly to the hiring manager, we also will prep you for each and every interview. Again, we know what our clients are looking for, so we will let you know what to expect and what experiences and accomplishments you should be sure to communicate to them in an interview.

In terms of the interview process, we’ll work with you and the client to get those scheduled during a time that makes sense for you.

Perhaps the most beneficial piece of being represented by Clutch Recruitment is that we’ll negotiate an offer for you – securing the highest possible offer the client can make. Don’t worry about your salary demands rubbing your future employer the wrong way;  we do all of that for you, ensuring a completely fair offer, without the awkwardness that potentially comes with it. We are financially incentivized to get you the highest possible offer, and we will ensure that happens.

Once you accept an offer, our work doesn’t stop. We’ll be there to talk you through your resignation and prepare you for how to handle a counter offer, along with all other complications that may arise. 

We have a large in house sourcing team that collects information from various databases online including LinkedIn, certification boards, and professional associations. 

our team

meet our recruitment team

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