Community Health Network - Indianapolis, IN
VP Quality, Safety, Medical Staff Services
Job Summary
VP Quality, Safety, Medical Staff Services
We are looking for a candidate with ample experience to lead the Quality department at Community Health Network in Indianapolis, Indiana. You will report to the Chief Medical Officer and will have four director-level reports to lead. You will also oversee 9 hospitals, along with other facilities, for an estimated bed count of 1,200.
You will need a Master’s Degree in a health-related field and 8 years of leadership experience, with 4 years being at the director-level. The ideal candidate will have their RN in the state of Indiana, as well as their CPHQ and CPHRM.
Community Health Network
Ranked among the nation’s most integrated healthcare systems, Indianapolis-based Community Health Network is Central Indiana’s leader in providing convenient access to exceptional healthcare services, where and when patients need them—in hospitals, health pavilions and doctor’s offices, as well as workplaces, schools and homes.
As a non-profit health system with more than 200 sites of care and affiliates throughout Central Indiana, Community’s full continuum of care integrates hundreds of physicians, specialty and acute care hospitals, surgery centers, home care services, MedChecks, behavioral health and employer health services. Community Health Network puts patients first while offering a full continuum of healthcare services, world-class innovations and a focus on population health management.
About the town
Indianapolis, IN
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Leapfrog Hospital Safety Scores
Community Hospital North
| Measure | The Hospital’s Score | Worst Performing Hospital | Avg. Performing Hospital | Best Performing Hospital | Data Source | Time Period Covered |
|---|---|---|---|---|---|---|
| Dangerous object left in patient’s body What’s This? | 0.000 | 0.359 | 0.02 | 0.000 | CMS | 07/01/2017 – 06/30/2019 |
| Air or gas bubble in the blood What’s This? | 0.000 | 0.036 | .0004 | 0.000 | CMS | 07/01/2017 – 06/30/2019 |
| Patient falls and injuries What’s This? | 0.526 | 1.778 | 0.42 | 0.000 | CMS | 07/01/2017 – 06/30/2019 |
| Infection in the blood What’s This? | 0.600 | 3.420 | 0.81 | 0.000 | CMS | 04/01/2019 – 12/31/2019 and 07/01/2020 – 9/30/2020 |
| Infection in the urinary tract What’s This? | 1.193 | 2.644 | 0.75 | 0.000 | CMS | 04/01/2019 – 12/31/2019 and 07/01/2020 – 9/30/2020 |
| Surgical site infection after colon surgery What’s This? | 2.433 | 2.887 | 0.80 | 0.000 | CMS | 04/01/2019 – 12/31/2019 and 07/01/2020 – 9/30/2020 |
| MRSA Infection What’s This? | 0.612 | 3.055 | 0.84 | 0.000 | CMS | 04/01/2019 – 12/31/2019 and 07/01/2020 – 9/30/2020 |
| C. diff. Infection What’s This? | 0.467 | 1.949 | 0.54 | 0.000 | CMS | 04/01/2019 – 12/31/2019 and 07/01/2020 – 9/30/2020 |
| Death from treatable serious complications What’s This? | 168.63 | 206.08 | 159.67 | 95.65 | CMS | 07/01/2018 – 12/31/2019 |
| Harmful Events What’s This? | 0.92 | 3.35 | 1.00 | 0.60 | CMS | 07/01/2018 – 12/31/2019 |
| Dangerous bed sores What’s This? * | 0.12 | 8.80 | 0.58 | 0.04 | CMS | 07/01/2018 – 12/31/2019 |
| Collapsed lung What’s This? * | 0.30 | 0.48 | 0.23 | 0.12 | CMS | 07/01/2018 – 12/31/2019 |
| Falls causing broken hips What’s This? * | 0.09 | 0.16 | 0.09 | 0.07 | CMS | 07/01/2018 – 12/31/2019 |
| Blood Leakage What’s This? * | 3.00 | 5.58 | 2.54 | 1.26 | CMS | 07/01/2018 – 12/31/2019 |
| Kidney injury after surgery What’s This? * | 1.35 | 3.45 | 1.42 | 0.58 | CMS | 07/01/2018 – 12/31/2019 |
| Serious breathing problem What’s This? * | 7.03 | 17.09 | 5.18 | 1.66 | CMS | 07/01/2018 – 12/31/2019 |
| Dangerous blood clot What’s This? * | 3.89 | 8.41 | 3.61 | 1.65 | CMS | 07/01/2018 – 12/31/2019 |
| Sepsis infection after surgery What’s This? * | 4.18 | 9.73 | 4.96 | 2.31 | CMS | 07/01/2018 – 12/31/2019 |
| Surgical wound splits open What’s This? * | 0.77 | 1.54 | 0.86 | 0.57 | CMS | 07/01/2018 – 12/31/2019 |
| Accidental cuts and tears What’s This? * | 1.39 | 3.97 | 1.21 | 0.37 | CMS | 07/01/2018 – 12/31/2019 |
| * This measure is a part of the Harmful Events Composite and is not used for scoring. | ||||||
Process measures include the management structures and procedures a hospital has in place to protect patients from errors, accidents, and injuries.
| Measure | The Hospital’s Score | Worst Performing Hospital | Avg. Performing Hospital | Best Performing Hospital | Data Source | Time Period Covered |
|---|---|---|---|---|---|---|
| Doctors order medications through a computer What’s This? | 45 | 5 | 85.77 | 100 | Imputation Model Applied | Not Applicable |
| Safe medication administration What’s This? | 45 | 5 | 83.25 | 100 | Imputation Model Applied | Not Applicable |
| Specially trained doctors care for ICU patients What’s This? | 5 | 5 | 62.82 | 100 | Imputation Model Applied | Not Applicable |
| Effective leadership to prevent errors What’s This? | Declined to Report | 46.15 | 116.85 | 120.00 | 2021 Leapfrog Hospital Survey | 2021 |
| Staff work together to prevent errors What’s This? | Declined to Report | 0.00 | 116.49 | 120.00 | 2021 Leapfrog Hospital Survey | 2021 |
| Enough qualified nurses What’s This? | Declined to Report | 17.65 | 98.16 | 100.00 | 2021 Leapfrog Hospital Survey | 2021 |
| Handwashing What’s This? | Declined to Report | 15 | 74.36 | 100 | 2021 Leapfrog Hospital Survey | 2021 |
| Communication with nurses What’s This? | 92 | 73 | 91.10 | 98 | CMS | 01/01/2019 – 12/31/2019 |
| Communication with doctors What’s This? | 92 | 80 | 91.00 | 98 | CMS | 01/01/2019 – 12/31/2019 |
| Responsiveness of hospital staff What’s This? | 85 | 60 | 84.38 | 94 | CMS | 01/01/2019 – 12/31/2019 |
| Communication about medicines What’s This? | 79 | 53 | 77.66 | 92 | CMS | 01/01/2019 – 12/31/2019 |
| Communication about discharge What’s This? | 89 | 67 | 86.51 | 96 | CMS | 01/01/2019 – 12/31/2019 |
Official job description
VP Quality, Safety, Medical Staff Services - Community Health Network
Job Location: the Vice President Quality, Safety, and Medical Staff Services position is located in Indianapolis, IN.
The Vice President Quality, Safety, and Medical Staff Services oversees:
Network Quality and Safety outcomes and performance (including acute and ambulatory quality oversight)
Patient Safety
Patient Experience, including complaints and grievances
Infection Prevention
Medical Staff Services
Quality, Regulatory Readiness, and state licensing
Blood Management
Clinical Decision Support liaison with Health Catalyst.
This leader facilitates continuous learning and improvement, applied data analytics and transparent reporting to achieve high value care and to meet the expectation of quality set forth by Community Health Network. The VP leads and coordinates the development of tactics and services to support network goals and objectives; manages department finances and business goals, including budgeting; manages staff, and maintains effective and responsive relationships with patients, medical staff, and other departments.
Experience:
Minimum of eight (8) years of progressively responsible leadership experience.
Minimum of four (4) years at a Director level or higher.
Experience in successful redesign of healthcare delivery systems improving financial, outcome and quality indicators.
Education: Master’s degree in a healthcare field required.
License:
Current certifications / licensures as dictated by your healthcare discipline such as a current Indiana Registered Nurse License for nursing.
CPHQ, and CPHRM preferred.
Skills:
Demonstrated proficiency with accreditation (e.g. The Joint Commission, HFAP and others) and regulatory survey processes.
Demonstrated proficiency in data analytics and reporting with experience in comprehensive presentations to large groups.
Demonstrated knowledge of Indiana state regulations.
Influences and fosters shared accountability for change and outcomes and leads high-performing teams.
Manages simultaneous high-level projects with transparent and timely updates, and successful outcomes.
Demonstrated outcomes in promoting an environment of innovation and actively leads change.
Demonstrated competency and application in leadership and clinical skills.
Excellent verbal, written and presentation communication skills.
Knowledge of and experience with quality improvement principles, philosophy, and technology.
Strong familiarity with clinical data collection, organization, display, and interpretation.
Experience in risk management and medical staff services.
Keywords:
Vice President, Quality, Risk, CPHQ
Additional Information:
Community Health Network embraces a servant leadership philosophy by putting the needs of patients, employees, and the community above our own. We strongly believe to provide exceptional healthcare services we need exceptional leaders. A Community leader humbly puts the needs of others first and provides focus and direction to those they have the privilege of leading. They demonstrate compassion in all interactions and are deeply invested in the growth and development of others.
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FAQ
Most frequent questions and answers
Yes. All of our open positions come with some sort of relocation allowance to help with the expenses of relocating.
Yes. We will prep you for every interview you take. We know what our clients are looking for, so we will let you know what to expect and what experiences and accomplishments you should be sure to communicate to them in an interview.
Yes. If you connect us with another Infection Prevention professional that is interested in this position, and ultimately gets hired – we will send you a $500 referral bonus.
Of course. We work to get you the highest possibly financial package – and communicate our progress throughout the process. We are financially incentivized to get you the most lucrative offer possible.
Absolutely. We will review your resume before we submit it to the client to make sure it communicates everything it needs to.
First, everything we offer to our candidates is completely FREE.
We operate as advisors and consultants for your Infection Prevention career. We’ve recruited in this industry for a long time and understand the profession as well as anyone.
If you decide you’d like us to represent you and apply for a position, the first thing our team will do is examine your resumé closely. We will fix up your resumé to ensure it communicates exactly what our client is looking for – demonstrating not only what you’ve been responsible for in previous Infection Prevention positions, but also how effective you’ve been in those roles.
We have direct access to the hiring managers in the positions we search on which allows us to present your resumé directly to them, knowing exactly what they want to see in a candidate. We will keep you in the loop when this happens and what their initial feedback is. No more waiting in the dark hoping to hear back from HR.
Because of our relationships with the hiring manager, we have the ability to make a case for them to speak with you. It also allows us to get quick, honest feedback following each interview you have. And we will provide that feedback to you, good or bad.
In addition to preparing your resumé and presenting directly to the hiring manager, we also will prep you for each and every interview. Again, we know what our clients are looking for, so we will let you know what to expect and what experiences and accomplishments you should be sure to communicate to them in an interview.
In terms of the interview process, we’ll work with you and the client to get those scheduled during a time that makes sense for you.
Perhaps the most beneficial piece of being represented by Clutch Recruitment is that we’ll negotiate an offer for you – securing the highest possible offer the client can make. Don’t worry about your salary demands rubbing your future employer the wrong way; we do all of that for you, ensuring a completely fair offer, without the awkwardness that potentially comes with it. We are financially incentivized to get you the highest possible offer, and we will ensure that happens.
Once you accept an offer, our work doesn’t stop. We’ll be there to talk you through your resignation and prepare you for how to handle a counter offer, along with all other complications that may arise.
We have a large in house sourcing team that collects information from various databases online including LinkedIn, certification boards, and professional associations.
