Nuvance Health - Poughkeepsie, NY

safety Manager

Job Summary

patient safety manager

We are looking for an experienced Quality Leader to step into the role of Patient Safety Manager at Vassar Brothers Medical Center for Nuvance Health. You will work alongside Quality, Risk Management, and Senior Leadership to ensure corrective actions plans are implemented and monitored initiatives at this 350 bed acute care teaching hospital under the guidance of the Director of Quality Management and the VP of Quality and Patient Safety.

You will need an RN license or other clinical professional licensure, as well as a Bachelor’s Degree in Nursing or related clinical field. You will be required to have a minimum of three years of acute care hospital experience with at least one year full time in patient safety, quality, or risk management. Additional ideal qualifications include a Master’s Degree in Nursing or a related field, a CPPS certification, and certification in Lean, Lean Six-Sigma, or comparable methodology.  

nuvance health

Nuvance Health is an integrated health system with more than 15,000 caregivers providing high-quality care through community hospitals, primary care and specialty practice locations, outpatient settings, home care services, a skilled nursing and rehabilitation facility, and telehealth visits. Their network also includes a well-known research institute, which brings breakthroughs from the lab directly to the bedside. Their hospitals include Danbury Hospital, a 456 bed acute care hospital that offers award-winning patient care; Norwalk Hospital, a 366 bed acute care facility; Vassar Brothers Medical Center, a 350 bed acute care hospital; New Milford Hospital, a 85 bed community acute care hospital; Northern Dutchess Hospital, a 84 bed nonprofit hospital; and Sharon Hospital, a 78 bed acute care facility. 

About the town

Poughkeepsie, NY


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Crime & Safety








Health & Fitness



Leapfrog Hospital Safety Scores

nuvance health

MeasureThe Hospital’s ScoreWorst Performing HospitalAvg. Performing HospitalBest Performing HospitalData SourceTime Period Covered
Dangerous object left in patient’s body What’s This?0.0000.3400.0140.000CMS07/01/2020 – 06/30/2022
Air or gas bubble in the blood What’s This?0.0000.3080.0010.000CMS07/01/2020 – 06/30/2022
Patient falls and injuries What’s This?0.5402.0060.4290.000CMS07/01/2020 – 06/30/2022
Infection in the blood What’s This?0.2063.5120.8880.0002023 Leapfrog Hospital Survey01/01/2022 – 12/31/2022
Infection in the urinary tract What’s This?1.0393.0260.7350.0002023 Leapfrog Hospital Survey01/01/2022 – 12/31/2022
Surgical site infection after colon surgery What’s This?0.9412.8680.8320.0002023 Leapfrog Hospital Survey01/01/2022 – 12/31/2022
MRSA Infection What’s This?0.9923.6530.9270.0002023 Leapfrog Hospital Survey01/01/2022 – 12/31/2022
C. diff. Infection What’s This?0.5001.8760.4880.0002023 Leapfrog Hospital Survey01/01/2022 – 12/31/2022
Death from treatable serious complications What’s This?163.17186.71143.2573.88CMS07/01/2019 – 12/31/2019 and 07/01/2020 – 6/30/2021
Harmful Events What’s This?1.072.700.980.50CMS07/01/2019 – 12/31/2019 and 07/01/2020 – 6/30/2021
      Dangerous bed sores What’s This? *0.639.620.590.01CMS07/01/2019 – 12/31/2019 and 07/01/2020 – 6/30/2021
      Collapsed lung What’s This? *0.190.390.190.08CMS07/01/2019 – 12/31/2019 and 07/01/2020 – 6/30/2021
      Falls causing broken hips What’s This? *0.040.330.080.01CMS07/01/2019 – 12/31/2019 and 07/01/2020 – 6/30/2021
      Blood Leakage What’s This? *2.074.732.381.29CMS07/01/2019 – 12/31/2019 and 07/01/2020 – 6/30/2021
      Kidney injury after surgery What’s This? *0.473.060.920.27CMS07/01/2019 – 12/31/2019 and 07/01/2020 – 6/30/2021
      Serious breathing problem What’s This? *7.6346.916.751.15CMS07/01/2019 – 12/31/2019 and 07/01/2020 – 6/30/2021
      Dangerous blood clot What’s This? *6.047.743.411.11CMS07/01/2019 – 12/31/2019 and 07/01/2020 – 6/30/2021
      Sepsis infection after surgery What’s This? *3.758.704.151.53CMS07/01/2019 – 12/31/2019 and 07/01/2020 – 6/30/2021
      Surgical wound splits open What’s This? *1.001.980.810.30CMS07/01/2019 – 12/31/2019 and 07/01/2020 – 6/30/2021
      Accidental cuts and tears What’s This? * – 12/31/2019 and 07/01/2020 – 6/30/2021
* This measure is a part of the Harmful Events Composite and is not used for scoring.

Process measures include the management structures and procedures a hospital has in place to protect patients from errors, accidents, and injuries.

MeasureThe Hospital’s ScoreWorst Performing HospitalAvg. Performing HospitalBest Performing HospitalData SourceTime Period Covered
Doctors order medications through a computer What’s This?701590.581002023 Leapfrog Hospital Survey2023
Safe medication administration What’s This?752592.671002023 Leapfrog Hospital Survey2023
Specially trained doctors care for ICU patients What’s This?100562.311002023 Leapfrog Hospital Survey2023
Effective leadership to prevent errors What’s This?120.0064.62117.49120.002023 Leapfrog Hospital Survey2023
Staff work together to prevent errors What’s This?120.000.00116.99120.002023 Leapfrog Hospital Survey2023
Nursing and Bedside Care for Patients What’s This?10015.0071.00100.002023 Leapfrog Hospital Survey2023
Handwashing What’s This?1001577.321002023 Leapfrog Hospital Survey2023
Communication with nurses What’s This?887589.5597CMS10/01/2021 – 09/30/2022
Communication with doctors What’s This?887689.4598CMS10/01/2021 – 09/30/2022
Responsiveness of hospital staff What’s This?776080.9795CMS10/01/2021 – 09/30/2022
Communication about medicines What’s This?745773.8588CMS10/01/2021 – 09/30/2022
Communication about discharge What’s This?856284.8095CMS10/01/2021 – 09/30/2022

Hospital Leadership

MEET THE staff

Diane Kantaros

Chief Quality Officer

Darren Childs

AVP Quality & Patient Safety

Kate DeSa

Director of Quality Management

Official job description

Nuvance Health - Patient Safety Manager

The Patient Safety Manager is responsible for working collaboratively with leadership, medical staff, and hospital staff for the purpose of measurably improving the safety of patient care & clinical outcomes. The Manager analyzes data from multiple sources to identify opportunities for improvement, determine root causes, and implements actions needed for success. S/he is responsible for the reviews of serious adverse events & near misses and facilitates effective root cause analyses and corrective action plans to prevent recurrence. Supports leadership in developing a strong culture of safety and serves as a resource to others by coaching, mentoring and educating on patient safety topics and practices.

1. Serves as hospital Patient Safety Officer and works collaboratively with Corporate Quality, Risk Management, Senior Leadership, and others to help implement the organization’s patient safety program and initiatives.
2. Responsible for timely reviews of serious adverse events & near misses. Facilitates effective root cause analyses and develops corrective action plans to prevent recurrence.
3. Ensures corrective actions plans are implemented and monitored in order in order to evaluate their effectiveness and ensure targeted changes are hardwired (sustained change over time).
4. Collaborates with staff, medical staff, and hospital leaders to ensure meaningful and actionable patient safety data & reports are in place and being used on a consistent basis to allow the organization to understand its current performance and where focused patient safety improvement efforts may be needed.
5. Uses the data-driven approach described above to identify the high priority patient safety improvement opportunities, helps develop workplans and engage teams necessary to improve patient safety, and provide follow-up & monitoring to evaluate progress and ensure process changes are hardwired.
6. Serves as a leader and resource for helping to create and sustain a strong culture of safety and high reliability across the organization.
7. Develops and delivers coaching, mentoring and education on patient safety to others on a regular basis.
8. Chairs the organization’s Patient Safety committee, establishing agendas, membership and processes needed for continuous improvement of patient safety and clinical outcomes.
9. Work closely with other Nuvance Hospitals and organizations to share information across the organization in a timely manner to improve patient safety and improve clinical outcomes.
10. Participate in other patient safety duties and responsibilities working collaboratively with all others.
11. Maintain and Model Nuvance Health Values.
12. Demonstrates regular, reliable and predictable attendance.
13. Performs other duties as required.

Education and Experience Requirements:
·Bachelor’s Degree in Nursing or a related clinical field required (or equivalent experience); Master’s Degree preferred.
·Three (3)+ years of experience in an acute care setting required, preferably in a leadership role.
·Minimum of one (1)+ year full time experience in acute care quality, patient safety, or risk management required.

License, Registration, or Certification Requirements:
·Current NYS license as a Registered Nurse or other clinical professional.
·Certified Professional in Patient Safety (CPPS) preferred.
·Certified in Lean, Lean Six-Sigma, or comparable methodology preferred.

Minimum Knowledge, Skills and Abilities Requirements:
·Experienced in the IHI Root Cause Analysis & Actions (RCA2), Model for Improvement, Lean-Six Sigma, or other formal process improvement methods. Able to coach and develop others on same.
·Strong organizational, problem solving and time management skills.
·Contemporary knowledge of patient safety and performance improvement methods in healthcare.
·Exceptional level of professionalism, discretion, and the ability to work on highly sensitive and confidential projects with a wide variety of others.
·Outstanding negotiation, written and verbal communication skills
·Outstanding listening, interpersonal relationship-building, and problem-solving skills
·Able to prioritize and manage multiple projects simultaneously with demonstrated ability to complete projects successfully on time and within budget.
·Excellent leadership attributes including positive, can-do attitude and the ability to lead, coach, mentor, and create a high-performing organization.

Location: Vassar Brothers Medical Center
Department: Quality Improvement
Work Type: Full-Time
Standard Hours: 40.00
Work Schedule: Day 8
Work Shift: 7:30am-4pm
Exempt: Yes

Working conditions:
* Significant manual skills / motor coord & finger dexterity
* Sedentary/light effort. May exert up to 10 lbs. force
* Little or no potential for occupational risk
* Generally pleasant working conditions.

About Nuvance Health:
Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates.

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Most frequent questions and answers

Yes. All of our open positions come with some sort of relocation allowance to help with the expenses of relocating. 

Yes. We will prep you for every interview you take. We know what our clients are looking for, so we will let you know what to expect and what experiences and accomplishments you should be sure to communicate to them in an interview.

Yes. If you connect us with another Infection Prevention professional that is interested in this position, and ultimately gets hired – we will send you a $500 referral bonus. 

Of course. We work to get you the highest possibly financial package – and communicate our progress throughout the process. We are financially incentivized to get you the most lucrative offer possible. 

Absolutely. We will review your resume before we submit it to the client to make sure it communicates everything it needs to.

First, everything we offer to our candidates is completely FREE. 

We operate as advisors and consultants for your Infection Prevention career. We’ve recruited in this industry for a long time and understand the profession as well as anyone.

If you decide you’d like us to represent you and apply for a position, the first thing our team will do is examine your resumé closely. We will fix up your resumé to ensure it communicates exactly what our client is looking for – demonstrating not only what you’ve been responsible for in previous Infection Prevention positions, but also how effective you’ve been in those roles. 

We have direct access to the hiring managers in the positions we search on which allows us to present your resumé directly to them, knowing exactly what they want to see in a candidate. We will keep you in the loop when this happens and what their initial feedback is. No more waiting in the dark hoping to hear back from HR.

Because of our relationships with the hiring manager, we have the ability to make a case for them to speak with you. It also allows us to get quick, honest feedback following each interview you have. And we will provide that feedback to you, good or bad.

In addition to preparing your resumé and presenting directly to the hiring manager, we also will prep you for each and every interview. Again, we know what our clients are looking for, so we will let you know what to expect and what experiences and accomplishments you should be sure to communicate to them in an interview.

In terms of the interview process, we’ll work with you and the client to get those scheduled during a time that makes sense for you.

Perhaps the most beneficial piece of being represented by Clutch Recruitment is that we’ll negotiate an offer for you – securing the highest possible offer the client can make. Don’t worry about your salary demands rubbing your future employer the wrong way;  we do all of that for you, ensuring a completely fair offer, without the awkwardness that potentially comes with it. We are financially incentivized to get you the highest possible offer, and we will ensure that happens.

Once you accept an offer, our work doesn’t stop. We’ll be there to talk you through your resignation and prepare you for how to handle a counter offer, along with all other complications that may arise. 

We have a large in house sourcing team that collects information from various databases online including LinkedIn, certification boards, and professional associations. 

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